About Us
We are one of the exceptional 4 Star Hotel operators, and we try to create value in every encounter with our guests and associates.
Ideal for both business and leisure travelers, looking for value for money accommodation in Kathmandu, Nepal. The Grand as a business hotel is extremely popular amongst business travellers and tourists alike.
Mission:
We provide business & leisure travellers with excellent hospitality services that offer good value for money. On the other hand, we assure good returns to owners & inspiration to the employees, who are committed to meet the expectations of the guests through untiring dedication in every aspect of services.
Vision:
We are committed to create and deliver the finest hotel experience, while achieving excellence through passion & innovation. Together we provide a caring, consistent and enjoyable experience.
Values:
We believe that the following set of values should be the standard of behavior for all employees. These values will govern the culture of the hotel and should always be held high.
The only edge, a Hotel can have over its competitors,is by providing exceptional service. Also, Exceptional Service is the root through which, a customer is satisfied and his expectations' are met. • Respect:
Respect for each other, respect for customers and respect for owners, must always be maintained to create an enthusiastic and peaceful environment. • Teamwork:
Teamwork is the backbone of any organization. Working in co-ordination and supporting the other departments can help improve service. • Continuous Improvement:
Change is part of life and bringing continuous improvement in the organization, helps improve the quality of work done called a Grand Hospitality..